Affordable Web Sites Uses Product Cart Software
ProductCart Ecommerce Software - Feature List
Early Impact is a leading provider of ecommerce shopping cart software for Internet stores. Our software, called ProductCart, contains hundreds of advanced ecommerce features. We invite you to compare our ecommerce software to other shopping carts,
regardless of the price. You will quickly realize that ProductCart
provides a number of unique ecommerce features that are simply not
available in other shopping cart.
At Early
Impact, we focus exclusively on developing the best possible ecommerce
software for your business.
ProductCart is a PA-DSS validated shopping cart system.
Shopping Cart Setup
- Nothing to install on the Web server. All you need to do is transfer
a directory containing all ProductCart files to your server via FTP.
- Unlike most other shopping carts, ProductCart includes an intuitive,
Wizard-style setup utility that will guide you step by step through the
process of getting the our ecommerce system up and running on your Web
site. Among other things, the Wizard performs a number of checks on your
Web server (e.g. is the database connection string valid? Have folder
permissions been setup correctly? Is an XML parser available? Which
email components are supported?).
- Inexpensive setup service. If you would rather have us install and
activate the shopping cart for you, simply select that option when you
purchase ProductCart. It's only $50. You send us information about your
Web hosting account and we get everything ready for you. Then all you
have to do is log into the ProductCart Control Panel and start using
your online store.
- Seamless integration with your existing Web site design. All store
pages are based on two files that you can create in less than 5 minutes.
Learn more about how easy it is to blend our shopping cart with your Web site.
- Perform a complete store setup in just a few hours.
- Easily configure all store settings using your browser.
- Manage every aspect of your store using ProductCart's password protected, intuitive Control Panel.
- Create other administrative accounts with limited rights so that other staff can help you manage your store.
- Support for multiple database connections (DSN and DSN-less).
- Support for multiple e-mail components (CDONTS, CDOSYS, CDO, JMail, Persist ASP Mail, ServerObjects ASP, Mail Bamboo SMTP).
- Developer's corner to assist ASP developers in customizing their ProductCart-powered online store.
- Free support and updates for 30 days. Inexpensive Support & Updates Plan after that.
- Constantly updated, WIKI-based documentation.
General store settings
- Turn your entire ecommerce store on/off with one click. Show a custom message when the store is turned off.
- Upload your company logo for use with store invoices and printer-friendly versions of order receipts.
- Turn your ecommerce store into a product catalog (no purchasing) with one click.
- Only allow wholesale customers to purchase (retail customers can only browse the catalog).
- Set general order properties:
- Minimum order amount for retail customers
- Minimum order amount for wholesale customers
- Maximum number of products for each order
- Maximum number of units for each product within an order
- Change the starting order and customer number (so the first customers don't feel uncomfortable)
- Allow customers to nickname their orders so that they can more
quickly locate aa order when viewing a list of past orders (great for
stores where the same customers tend to place a lot of orders: e.g.
office supplies).
- Allow customers to checkout without creating a password
- Set currency and date format:
- Currency Sign (e.g. $, EUR, etc.)
- Decimal Format: 1,234,567.89 or 1.234.567,89
- Date Format: MM/DD/YY or DD/MM/YY
- Specify whether to use pounds and ounces or Kilograms and grams.
- Specify whether or not your store uses SSL.
- Specify whether customers should be directed to the secure pages at login/checkout or on the payment page.
- Inventory settings:
- Set whether to show inventory data (units in stock) on the product details page
- Set whether customer can purchase out of stock items or not
- Enable/disable a customizable "out of stock" message
- Set whether to disregard general inventory settings on a product by
product basis (e.g. 8 out of 100 products can be purchased even if they
are out of stock, the others cannot). This feature works great for
stores that sell both products (e.g. books do go out of stock) and
services (e.g. seminar registrations don't normally go out of stock).
- If there are products that can be back-ordered, you can allow
customers to tell you whether they would like to receive one shipment
(they would wait until all products are available) or multiple
shipments (products that can be shipped are shipped immediately).
Customers are notified via email and asked for their preference.
- Search options
- Show/hide category drop-down on advanced search page (or limit to top-level categories only)
- Include/exclude sub-categories in a category-specific search (allows faster searches with large category trees)
- Limit number of results returned in a storefront search (improves performance on a large product catalog)
- Show/hide "Searching..." modal window (useful on stores with large product catalogs)
- Enable/disable "Drill-down navigation"
- Show/hide discount code input field (e.g. show it if there are
coupons or gift certificates that customers can use, otherwise hide it)
- Enable/disable "wish list" (allows customers to store in a virtual
"wish list" items that they might want to purchase at a later time)
- Enable/disable "quick buy" (allows customer to purchase without visiting the product details page, if applicable)
- Enable/disable "Manage Gift Registries" link in the Customer Account
area to allow or not allow customers to create and manage Gift
Registries (e.g. wedding registry)
- Enable/disable "Tell a Friend" feature. When the Reward Points
system is activated, customers can earn discounts and free products by
referring other customers.
- Set the store home page (use the default page, or define your own)
- Upload custom store buttons & icons. Automatically restore default store buttons & icons.
- Allow customers to sign up for your store newsletter
- Enable/disable referrer drop-down menu and add custom menu items
(e.g. Where did you find us?). Make it a required selection or not.
- Edit records shown in the "State" and "Country" drop-down menus throughout the store.
- Create unlimited Special Customer Fields to collect
additional customer information that is specific to your business (e.g.
What is your tax ID? What is your account number? Etc.). Make these
fields required or not. Show them during registration or checkout, or
both.
- Add optional, order related checkout options:
- Terms & Conditions: ask your customers to agree to your "Terms & Conditions" before they can checkout
- Order date & time (e.g. a catered event): allow customers to
select a date for the order/event, enforce that the order date and time
are at least 24 hours in the future, enter a list of blackout dates
(e.g. catering service is not available on certain holidays).
- Zip code validator: enter N accepted postal codes to only service
customers in a specific geographic area (e.g. catering services are only
available in the San Francisco region, so only ship-to addresses with
those postal codes are accepted).
- Setup additional Control Panel users with limited access to the administration console.
- Change the administrator's user name and password.
- Generate HTML links to place in any Web page that you want to link to the store (link to the catalog, a product, search, etc.).
- Enter general settings for the integrated Help Desk(e.g. message types, priorities, status).
- Allow/disallow Return Merchandise Authorization requests (RMA),
where customers can select which products they would like to return and
send you a request for an RMA number.
- AJAX search and product preview features on or off with one click
- Turn error handler on or off to help us troubleshoot a problem
Display settings
- Fully customizable graphical interface, store buttons and store
icons. It's easy to create a professionally looking ecommerce store that
merges seamlessly with the rest of your Web site.
- Total control via Cascading Style Sheets: the storefront is entirely CSS-driven (no font tags, for example)
- Advanced, AJAX-enhanced storefront features to make your store more useful and cutting-edge
- Choose from three category display options (how categories and sub-categories are displayed):
- As a list (no images).
- With category names and thumbnail images.
- In a drop-down
- Choose from a variety of product display settings for how products are displayed within a category:
- Display items horizontally, with images
- Display items vertically, with or without images
- Display items in a list (small thumbnail, part number, name,
etc.). You can also allow customers to add multiple products to the
cart at once from the list.
- Define category display settings store-wide and/or on a category by category basis.
- Choose from different display options for the product details page:
- Two-column layout, with product image(s) on the right
- Two-column layout, with product image(s) on the left
- One-column layout
- Define product display settings store-wide, on a category basis, or
even at the individual product level, each overwriting the more general
display settings. This allows for great flexibility in the way different
products are displayed on the same store.
- Set the number of products per row and rows per page.
- Set a default ordering criteria (part number, name, high price, low price).
- Set the exact order in which products should be displayed in any category.
- Let customers easily reorder products by part number, name, high price, or low price.
- Set the number of categories per row and rows per page.
- Set the order in which categories should be displayed.
- Show category descriptions that support HTML tags. A different
category description can be shown depending on whether a category is
displaying a list of subcategories or a list of products.
- Show short product descriptions when customers are browsing the
store, then longer descriptions on the product details page. Separate
short and long description on the product details page.
- Hide a category with one click (e.g. you are updating products in that category)
- Hide a category from retail customers (only wholesale customers will see it)
- Hide any product by assigning it to a hidden category (but the store manager can still view hidden products)
- Show category-specific product filters (drill-down navigation) on
category and/or search pages to allow customers to easily narrow any
list of products. For example, imagine a category called "Computer
Monitors" with 200 products...
- Create an unlimited number of Custom Search Fields (e.g. "Screen Size") and Values (e.g. "19", "20", "21", etc.)
- Easily associate them with products, individually or for multiple products at once.
- Associate any number of Custom Search Fields with product categories to enable drill-down navigation.
- Add just 1 line of code to your store interface to dynamically show drill-down filters in your storefront.
- Allow customers to select multiple filters at once on the Advanced Search page for particularly targeted searches
Email settings
- Change e-mail component at any time. ProductCart supports: CDONTS,
CDOSYS, CDO, JMail, Persist ASP Mail, ServerObjects ASP, Mail Bamboo
SMTP.
- Automatically detect which components are available on the Web server hosting your ecommerce store.
- Specify your SMTP server and whether it requires authentication.
- Easily test your email settings right from the ProductCart Control Panel.
- Specify the store administrator's e-mail address and 'From' e-mail address
- Specify whether you wish to receive an e-mail whenever a new customer registers with the store
- Edit 'Order Received' e-mail
- Edit 'Order Confirmation' e-mail
- Edit 'Order Shipped' e-mail
- Edit 'Order Cancelled' e-mail
- Easily use any of the following variables in the e-mail messages
automatically sent by ProductCart: Your Company Name, Company's URL,
Today's Date, Customer's Full Name, Order ID, Order Date.
- Add additional information to the confirmation email sent when a
Downloadable Product is purchased (e.g. product specific installation
instructions for different software applications).
- Add a custom message to any email that is sent from the Control Panel
- Resend any email (e.g. resend Order Confirmation email with a custom message)
- Send HTML or Text messages to targeted, opted-in customer lists
through the Newsletter Wizard. Test a message before sending it. Save
previously sent messages and customer lists. Create a list of recipients
using a variety of filters.
- This is one of the areas where you can truly appreciate the
sophistication of our ecommerce software. ProductCart automatically
sends an email to a customer...
- When an order is placed, but is not processed in real-time (e.g.
offline credit card processing, payment by check, etc.). This is also
the case when a payment is authorized, but not captured by a payment
gateway (see the Payment Options section for details). In all of these
scenarios, the order is considered Pending. ProductCart sends an "Order
Received" message, which is not an order confirmation, but rather an
acknowledgement that the order was received and that it will be
processed.
- When an order is processed. An order can be processed manually by
the store owner using the Manage Orders section of the Control Panel
(e.g. an order paid for by check may be processed only when the check is
received), or automatically by the system either when the payment is
processed is real-time (e.g. credit card processing through a payment
gateway that is set up to capture payments, or PayPal payments), or when
the payment is batch-processed after having been authorized by a
payment gateway (see the Payment Options section for details). By
default, ProductCart sends an "Order Confirmation" message, which
confirms that the order was processed and will be shipped. When the
product ordered is a Downloadable Product, the order confirmation
message also includes download links and product licenses (if any).
- When an order contains back-ordered products and the customer is
allowed to choose whether to receive one or multiple shipments.
- When an order is partially shipped. The customer is notified of
which products were shipped, how and when, and that additional shipments
will be made. The information is entered through a friendly Shipping
Wizard.
- When an order has been fully shipped. The customer is notified that
the last shipment has been sent and all products in the order have been
shipped.
- When a drop-shipper ships a package and enters the corresponding shipping information into the system
- When an order has been cancelled.
- When a request for a Return Authorization is approved or denied.
Customers can request a Return Authorization when viewing details about a
previous order in the Customer Service section of the storefront. The
store administrator is notified via email, and can either approve or
deny the request. In both cases, the store administrator can opt to
enter comments about the decision, and send a message to the customer.
The same information is also shown on the View Previous Order page.
- When a customer forgets his/her password. The login/check out page
contains a link for existing customers that have forgotten their
password. The link takes them to a form where they can enter their user
name (which is the e-mail address they provided when they initially
Registered with your store), and receive a message via e-mail with the
password.
- When a Help Desk message is posted. ProductCart includes a
full-featured Help Desk system that allows you to keep in touch with
your customers in an organized manner. When you post a new message or
reply to a customer's posting, the customer receives a message.
- On the other hand, an e-mail notification is sent to the store administrator...
- When an order is placed.
- When a new customer registers with the store, if that feature is turned on.
- When a customer requests a Return Authorization Number.
- When a customer contacts the store using the built-in contact form.
- When a customer contacts the store using the Help Desk.
- When a new affiliate signs up.
Product catalog features
- MS Access or SQL database (no extra charge for SQL version).
- Easily add unlimited products & product categories to your store catalog.
- Create a category tree with unlimited categories and category levels
- Categories can contain both products (i.e. featured products within the category) and subcategories
- Easily assign a product to multiple categories and edit existing assignments.
- Clone existing products to quickly add similar items (all product settings including product options are cloned).
- Import a CSV or MS Excel file to quickly populate the product
database. A Wizard-style import utility guides you step by step through
the field mapping process. Update a large number of products at once by
appending or updating data to the database using the import feature.
- Import updated product information by appending data to the existing
store database. The Import Wizard allows you not only to import new
product database, but also update existing records (e.g. import new
pricing information for 400 products already in the database). The
Wizard even remembers the last mapping settings, so you don't have to
re-map all the fields.
- Build a category tree and assign products to multiple categories while importing product information.
- Import your categories and all category settings using the Category Import Wizard.
- Easily undo the last product import/update.
- Import/export product information programmatically (e.g. inventory data) using the ProductCart XML Tools
- Add unlimited images to your products: three main images per
product (thumbnail, standard, detailed), plus unlimited additional
images. The main image is automatically replaced by another image when
the customer mouses over the second image thumbnail.
- Automatically link the standard image to the detailed image, which
is shown in an elegant modal window, automatically resized to the
image's size.
- Image magnifier via MojoZoom: turn it on/off with one click, at the product level.
- Upload product images to your Web server right from ProductCart.
- Automatically resize uploaded images to quickly create the three product images mentioned above from one source image file.
- Specify retail and wholesale price. Easily set the wholesale price
for all or groups of products as a percentage of the retail price using
the new Global Changes feature or through the Import Wizard.
- Create additional, customer-specific pricing levels, with prices
that can be set across the board (e.g. "Preferred Customers"
automatically receive 10% off) or on a product by product basis.
- Automatically show savings compared to list price (list price is shown stricken through).
- Enhance your product description with HTML tags using the built-in
HTML editor. ProductCart includes a robust, built-in HTML editor
published by InnovaStudio.
- Make a product tax-exempt.
- Assign free shipping to a product. Select whether or not to show a free shipping message.
- Set products as 'not for sale' and enter a custom message to display (e.g. 'coming soon', or 'discontinued').
- Inactivate products without having to delete them.
- Make a product ignore any inventory settings (e.g. the product is actually a service).
- Inventory checks:
- Prevent customers from ordering more than the current inventory level for a product
- Additional inventory checks during checkout to prevent
customers from purchasing an item that someone else just purchased, if
the item is now out of stock.
- Allow back-ordering at the product level
- Override (ignore) all inventory checks at the product level
- Enter the product weight in pounds and ounces (or Kg and grams).
- For very light products (e.g. business cards) enter how many units
weigh 1 pound (or 1 Kg) so that ProductCart may correctly calculate
shipping charges (e.g. if 1,000 business cards weigh 1 pound,
ProductCart will know that an order for 3,000 business cards weighs 3
pounds).
- Enforce a minimum quantity amount (e.g. you can't order 1 business card, but rather at least 250).
- Validate product quantity based on a multiplier (e.g. you can't order 274 business cards, but rather only a multiple of 500).
- Specific that a product is 'oversized', then enter the
product-specific package dimensions. When calculating shipping charges
for this product, the shopping cart will know to ship it as a separate
box, and will overwrite the default package dimensions with its special
ones.
- Create and easily manage a multi-tier category structure.
- Add up to 2 images per category (thumbnail, large).
- Add category descriptions with HTML tags using the built-in HTML editor.
- Show a different category description depending on whether the
category is displaying subcategories or products within the category.
- Set the order in which categories are displayed in the store.
- Set the exact order in which products should be displayed within a
category, overwriting the default order setting (default ordering
criteria can be: part number, product name, low price, high price).
- Easily add product options (e.g. size, color, etc.) to one product or multiple products at once.
- Set the order in which attributes should be shown (e.g. 'small' should show before 'medium', not after).
- Assign positive and negative prices (e.g. add $30 or subtract $18) to product options.
- Create separate option pricing for retail and wholesale buyers.
- Make an option required (e.g. customer must choose a "size").
- Keep and manage product inventory. ProductCart automatically updates
inventory levels when an order is placed, and reinstates previous
inventory levels when the same order is cancelled or returned.
- Manage inventory on product variations with the Apparel Add-on:
"blue/small" is a different part number from "red/large" (different
stock level, part number, product image, etc.).
- Cross-sell products on the product details page
and/or shopping cart page. Easily "copy" an existing cross selling
relationship to other products.
- Easily setup cross-selling relationships among products.
- Create product bundles: special cross-selling
relationships where when two products are ordered at the same time, a
discount is applied. Specify whether the discount is a percentage or
absolute amount.
- Turn cross-selling on/off store wide with one click.
- Add custom input fields to allow customers to enter information as
they order an item (e.g. initials to be embroidered on a polo shirt, or
message for a greeting card). Enter up to 3 custom input fields per
product. Make a custom input field required or not.
- Create custom search fields and associate them with any products
(e.g. assign "Wine Type: Merlot" to 10 wines in the store). Search
filters and their corresponding values are automatically loaded on the
advanced search page in the storefront (e.g. customer selects "Wine
Type" and ProductCart automatically loads a second menu with "Merlot",
"Cabernet", "Chianti", etc.). Enter up to 3 custom search fields per
product.
- Quickly update a variety of product attributes on multiple products at once using the powerful Global Changes feature.
- Quickly update prices for multiple products at once, on one screen.
- Easily locate a product for editing, using multiple filters.
- Associate a product with a brand and let your customers browse the
store by brand. Choose whether to show brand information and brand logos
on the store.
- Securely sell downloadable products (e.g.
software, images, ebooks, and any other digital content). Hide the
download URL, make the URL expire, deliver license information with the
download link (e.g. a serial number required for installation). Easily
integrate a custom license generator with the system. More about selling
digital goods with ProductCart.
- Sell apparel products and other goods that require
inventory tracking at the product variations level (i.e. product
options are actually separate part numbers) with the new Apparel Add-On.
- Sell fully configurable products and services with
the Build To Order version of ProductCart. It contains a sophisticated
product configurator that allows you to sell anything from custom
computers, to catering services. Visit the Build To Order section of our
Web site for extensive information and demonstrations.
- Create a Google Base data feed. Easily bulk upload products to Google Base for inclusion on Google Product Search.
- Create a Microsoft Bing Shopping data feed. Easily bulk upload products to Bing Shopping, Microsoft's new comparison shopping engine..
- Product reviews:
- Complete product review system that allows store customers to rate products and post feedback.
- Many advanced administrator settings allow store managers to personalize the way the feature works
- Be notified, review and approve each review before it is posted on the Web store, if you want to.
- Show average rating when products are displayed in category, search, and other pages
- Atomatically remind customers to write a review N days after an order has been processed or shipped
- Reward customers for writing a review via the Reward Points system
- Content management system that
allows the store manager to use ProductCart to handle "Content Pages"
(About US, Customer Service, etc.), so that all of those pages can be
managed right from within the Control Panel, rather than designed with a
separate HTML editor.
- Set up different users with different permissions
- Review & publish pages created by other users
- Save a draft version of the page
- Restrict visibility in the storefront to only certain customer groups
- Create page-specific Meta Tags
- Create separate navigation for your content pages and easily add it to your storefront
- ... many other features
- Support for a Private Shopping Club and Private Sales for different products and different customers.
Specials, discounts, and other marketing features
- Manage your store's home page: specify if and how to show featured products, specials, new arrivals, and best sellers
- Manage the way products are presented on the new arrivals and best seller pages
- Easily set a product as a "Special" or "Featured" item
- Specials automatically appear on a "Specials" page
- Featured items automatically appear on the store's home page
- Assign $ or % quantity discounts to any product. Choose whether the
discount should apply to product options too or not (assuming the option
changes the product's unit price).
- Assign $ or % quantity discounts to any category. Unlike with
product-specific quantity discounts, the discount applies regardless of
the different products that are purchased within the category (e.g. 10%
over 5 music CD's from the category "Jazz" means that the discount
applies regardless of which 5 music CD's the customer buys from the
category).
- Set different discount values for retail and wholesale customers.
- Quickly apply the same quantity discount tiers to N products at once.
- Create unlimited discounts by code (coupons)
- Apply multiple restrictions to any discounts by code
- start date
- expiration date
- $ or % discount, and turn a % discount into a flat fee above a certain order amount (e.g. 10% off, but $10 over $100).
- one time only
- quantity restrictions (e.g. applies when you buy more than..)
- weight restrictions
- order amount restrictions
- product restrictions (e.g. applies only when you buy certain products)
- category restrictions (e.g. applies only when you buy products from certain categories)
- customer restrictions (e.g. can only be used by certain customers)
- customer type (e.g. retail customers only)
- specific Customer Pricing Categories (e.g. only "Preferred Customers" or "International Distributors")
- Give free shipping on one or more shipping services via a coupon.
- Support for multiple discount codes (coupons) on the same order. For
example, customers could use a coupon to obtain free UPS® Ground
shipping, and other one to enjoy a 10% discount on the items they are
purchasing.
- Specify whether a discount code can be used together with another discount code or not.
- Create coupons that are automatically applied to an order.
- Archive older coupons that are no longer needed (keeping them in the system for accurate reporting on past orders)
- Set up flexible product promotions.
- Buy 1, get 1 free
- Buy 2 pairs, get 25% off the 3rd pair
- Buy 1, get $10 off the second
- etc.
- Set up cross selling relationships and product bundles (discount when you purchase 2 bundled products)
- Take advantage of the unique Reward Points system. What used to be a $245 add-on to ProductCart is now part of the
standard version. Increase customer loyalty, promote repeat purchases,
and encourage existing customers to spread the word about your store
with this great Internet marketing tool.
- Sell Gift Certificates:
- automatically create unique gift certificates
- allow customers to partially redeem a certificate
- track used certificates
- sell physical or electronic gift certificates
- allow customers to specify the recipient during checkout, and send a note with it
- allow customers to quickly look-up the available balance left on a gift certificate
- quickly resend Gift Certificate information to the recipient at any time from the Control Panel
- Allow customers to create and manage Gift Registries on your store. Customers will be able to add products to their
registries, then let friends and family purchase items off the registry.
- Allow customers to use both a Gift Certificate and a discount code (coupon) on the same order
- Allow customers to use multiple Gift Certificates on the same order
- Enable multiple Gift Wrapping features with or
without additional charges and with the ability for customers to enter a
gift message. Specify which products cannot be gift-wrapped.
Shipping options
ProductCart
includes a powerful shipping component. Our ecommerce software is one
of the few shopping carts that integrate the UPS Online Tools, UPS
Shipping API, and FedEx Shipping API. Learn more about the many features
of ProductCart's shipping module. Here is an overview of some of its
features:
- Support for UPS, USPS, FedEx, CanadaPost. Each shipping provider can
be easily configured by running an intuitive, Wizard-style setup
utility.
- Ability to finalize shipments and print UPS and FedEx shipping labels right from the ProductCart Control Panel.
- Support for multiple package shipments.
- Ability to properly calculate shipping charges on very light
products (e.g. business cards, pins, buttons, electrical parts, etc.)
- Show special shipping instructions on the shipping service selection page.
- Let customers preview shipping rates before even starting the checkout process.
- Only show selected shipping services from each service provider
(e.g. only display UPS Next Day Air and UPS Ground, not UPS Second Day).
- Set "free shipping" for any shipping option above a certain order
value (e.g. make UPS Ground free when the order amount exceeds $150).
- Add shipping and handling fees as a separate charge or built into the shipping rates. Fees are specific to each shipping option.
- Enter standard packaging type and size, and standard delivery method
(e.g. daily pickup, customer counter, etc.) for each shipping provider,
to increase the accuracy of the shipping rates.
- Flag a product as oversized to more accurately calculate rates.
Specify special packaging size for a specific product. Oversized
products are automatically considered a separate package when
calculating shipping rates.
- Add any number of custom configured shipping options based on weight, quantity, order amount, incremental values.
- Show custom shipping options only to domestic or only to international customers.
- Mix custom configured shipping options and dynamic shipping options (e.g. UPS Next Day, UPS Ground, In-store pickup).
- Set the exact order in which shipping options should be presented to the customer
- Allow or disallow the ability for customers to provide a separate
shipping address. This allows a store to require that the billing
address be the same as the shipping address.
- Automatically store multiple shipping addresses for a repeat
customer, so that the customer may select the shipping address that
applies to a new order from a drop-down menu, without having to re-enter
it.
- Endicia integration: merchants can now print USPS shipping labels, with postage, directly from the Control Panel.
Payment options
- Add real-time and non real time (e.g. Net 30) payment options
- Easily integrate with all major payment gateways for real-time credit card processing. ProductCart currently supports the following payment gateways:
- 2Checkout
- Authorize.net (AIM and eChecks). ProductCart is a certified Authorize.Net shopping cart.
- BeanStream
- BluePay
- Concord EFSnet
- CrossCheck’s CheckByNet
- ChronoPay
- CyberSource
- DowCommerce
- ECHO
- eWay
- FastCharge
- FastHosts eMerchant
- FastTransact
- Google Checkout
- Google Checkout UK
- HSBC
- Internet Secure
- iTransact
- LinkPoint API
- LinkPoint Connect
- Moneris' eSelect Plus
- NetOne
- NetBilling
- Ogone
- Omega
- Paradata
- Pay Junction
- Payment Express (Direct Payment Solutions)
- PayPal Website Payments Pro (US and UK)
- PayPal Express Checkout (US and UK)
- PayPal PayFlow Link
- PayPal PayFlow Pro
- ProtX
- PsiGate
- PxPay
- SkipJack
- Total Web Solutions
- Transaction Gateway Systems
- TripleDeal
- TrustCommerce
- USAePay
- VeriSign PayFlow Link is now PayPal PayFlow Link
- VeriSign PayFlow Pro is now PayPal PayFlow Pro
- Virtual Merchant (Nova)
- viaKLIX
- WorldPay
- Select gateways: set up transactions to be automatically captured or
only authorized (credit card is authorized, but not debited). This
allows you to verify the accuracy and legitimacy of an order before
processing it (the order remains pending until you process it). See the
ProductCart User Guide for more details.
- Select gateways: minimize fraud using CardinalCommerce's Centinel system
- Discourage fraud by letting customers know that ProductCart has detected and saved their IP address
- Process credit card offline (e.g. you already have a POS system and
want to collect the credit card information securely to process it
through your existing system).
- ProductCart is a PA-DSS validated shopping cart.
- Support for PayPal's new Instant Order Verification feature
- Securely process credit card transactions using an SSL certificate
- Add custom payment options (e.g. Net 30, Net 90, etc.)
- Specify which options are only for wholesale customers
- Automatically calculate taxes based on product, location, or a tax rate database
- Calculate and show VAT (Value Added Tax) if the feature is turned
on. Support multiple VAT categories (e.g. different VAT rates for books
vs. electronics).
- Recurring billing support via SubscriptionBridge integration: now you can handle recurring billing products and services through Early Impact's new, subscription management system.
Affiliate program management
- Set up new affiliates (or allow them to sign up), assign a different commission to each affiliate, track sales.
- Turn auto-approve on/off: affiliates can be automatically approved
when they sign up, or you can keep a new affiliate account inactive
until you have reviewed it.
- Give affiliates access to a password-protected area where they can
manage their affiliate account, generate special links that include
their affiliate tracking code, and view a report of commissions earned
- Save Affiliate ID:
You can set the system to save the affiliate ID to a cookie, and decide how long the cookie should last.
- Commission-eligible orders:
You can specify the number of orders placed by the same customer on which affiliate should get a commission.
- Exclude wholesale customers: setup the system so that orders placed
by wholesale customers (or customers belonging to a Customer Pricing
Category with wholesale privileges) are not eligible for affiliate
commissions (no commission is awarded).
- Generate a variety of reports to show commissions earned and paid.
- Log payments made to affiliates.
- Compatible with Google Checkout.
Order management & reporting
- Search for orders by date, product, customer,etc.
- Edit pending orders: change quantity, remove/add products to the order, recalculate shipping, taxes and discounts, etc.
- Easily update order status (pending, processed, shipped, partially shipped, cancelled, returned, etc.).
- Support for drop-shipping:
- Create and manage drop shipping companies
- Associate products with a drop-shipper
- Be notified when an order contains products that need to be drop-shipped
- Automatically or manually alert drop-shipping partners when an order is placed and needs to be shipped
- Allow drop-shipping partners to update the shipping information for an order
- Properly handle complex orders that contain both shipping and drop-shipping products
- Support for back-ordering:
- Specify whether a product can be back-ordered. Show a custom
message to customers in the storefront (e.g. "Typically ships in 10
days")
- Be notified when an order contains a product that is back-ordered
- Notify customers and allow them to specify whether they would like one or multiple shipments
- Automatically let customers know whether they are receiving a partial shipment or the final shipment for the order
- Batch process multiple orders at once.
- Settle credit card transactions while batch processing orders (only available with supported payment gateways).
- Sort orders by their status for efficient order management.
- Archive orders that no longer need your attention, so you focus only on those that do.
- Quickly contact customers right from ProductCart's control panel.
- Import/export category information programmatically (e.g. accrued Reward Points) using the ProductCart XML Tools
- Automatically send e-mail messages when an order is placed, processed, shipped and cancelled.
- Automatically update customer's order status page in the customer
service area. When an order is shipped and a UPS tracking number is
provided, customers can track their shipment right from within
ProductCart.
- Ship orders using the friendly "Shipping Wizard", which allows you to pick which ordered products to include in a shipment
- "Split" a product ordered in more than 1 unit onto separate packages (e.g. 2 units in package A, 3 units in package B)
- Print shipping labels for UPS, FedEx, and USPS (USPS labels do not include postage at this time)
- Batch ship multiple orders at once
- Professionally process returns by allowing customers to request an
RMA (Return Merchandise Authorization), then approving or denying it.
Keep customers updated throughout the return process.
- Generate a report of all outstanding RMAs
- Automatically exclude returned and cancelled orders from sales reports and inventory data.
- Generate a variety of sales reports using multiple filters.
- Automatically post ecommerce transactions to Google Analytics and view where your sales are coming from.
- Easily export sales data in CSV or Excel format.
- Automatically respond to request to export order information to an XML feed using the ProductCart XML Tools.
- Print printer-friendly invoices for one or multiple orders at once.
- Print printer-friendly packing lists for one or multiple orders at once.
- Print a "pick list" of products that need to be pulled from inventory to fulfill pending orders.
- Professionally handle any order-related issue through the integrated Help Desk.
- Allow customers to upload graphics and other files related to an order via the Help Desk.
- Easily enter a phone order for an existing customer by
automatically logging into the customer’s account and using the
storefront on his/her behalf.
- Merge orders for different customer accounts and consolidate them under a single account.
- Minimize fraudulent orders with CardinalCommerce's Centinel system, which is integrated into ProductCart.
Storefront Features
What will your store visitors' experience be like? ProductCart allows
you to build a truly professional storefront. First of all, you can
seamlessly blend the shopping cart into your custom Web site design. (customers don't buy from cheesy, template-based stores because they don't feel comfortable :-)
Then, take advantage of the following feature that
you can make available to your store customers (or that are
automatically built into your storefront):
- Advanced, AJAX-driven "One Page Checkout" system for quick checkout
- Guest checkout (customers checkout without having to register a new account)
- Automatic saving of shopping cart content (so if customers close their browser by mistake, the products are still there)
- Show featured products, on a store home page that is dynamically
generated by the shopping cart (of course, this is just the default home
page, but you can use fully customized home pages).
- Show store specials, graphically organized according to the store's general display settings
- Show your best sellers and new arrivals.
- Show recently viewed products
- Let your customers browse and search by brand. Automatically show a
link to other products of the same brand from the product details page.
- Let customers browse by category: set up the store by choosing from 5 different category display layouts.
- Let customers narrow down large product lists using "custom search fields" (drill-down navigation)
- Let customers search your catalog using multiple filters at the same
time (category, keywords, brand, price, etc.), or from a 'Quick Search'
box that you can place anywhere on your Web site.
- Allow customers to view products related to the one they are viewing (cross selling).
- Let them add products to a wish list
- Build To Order version only: let customers configure a product or
service as they buy it (e.g. custom computers, catered birthday party,
custom business cards, custom-built furniture, etc.).
- Build To Order version only: let customers save a quote on a custom
order, then have them email you the quote, or edit it and turn it into
an order.
- Allow customers to use a built-in 'Tell a friend' form to spread the word about a product
- Let customers register with the store so they can quickly log into they account on future visits
- Request a lost password form
- Automatically save alternative shipping addresses as customers checkout
- Allow customers to enter special order instructions
- Reward customers for every purchase (Reward Points module, when turned on)
- Let customers use accrued points to obtain a discount on a new purchase (Reward Points module, when turned on)
- Link to a printer-friendly order receipt at the end of the checkout process
- Automatically send customers e-mail updates when the order is received, processed, shipped, cancelled or returned.
- Provide your customers with an useful customer service area where they can...
- update their account information.
- view previous orders.
- repeat a past order (all products are instantly re-added to the
shopping cart - customers can they easily edit the order before starting
the checkout process).
- check the status of a current order.
- track a shipped order.
- view Wish List items and add them to the shopping cart.
- view accrued points, and points used so far (Reward Points module, when turned on)
- view, print, edit, submit a saved quote (ProductCart Build To Order only)
- create and manage a Gift Registry where friends and family can order
products from a list of chosen items. Quantities are instantly updated
and the customer is notified when someone buys a product from the
registry.
Search engine friendliness
- Category-specific meta tags
- Product-specific meta tags
- Content page-specific meta tags (v3.51 and above)
- Canonical URL (v4.1 and above)
- Dynamic meta tags: when meta tags are not manually specified (or
imported), let ProductCart dynamically create meta tags for every
shopping cart page. For example, on a product details page (when
product-specific meta tags have not been entered), ProductCart
automatically builds the Title Meta tag as a combination of the product
name store name and dynamically creates the Description Meta tag using a
portion of your short or long product description. The same is true for
categories.
- For any page for which Meta Tags have not been entered, the shopping cart uses default Meta tags specified by you.
- Generate a static store map. Search engine spiders will love the
site map that ProductCart can dynamically generate for your store with
one click. It will point to all of your products and categories, thus
helping search engines spider all of them. Of course, you can exclude
any category. Take the code generated by ProductCart and place it
anywhere on your Web site. For example, you could link to the store map
from every page by adding a link to your navigation area.
- Easily link existing pages to the shopping cart. With ProductCart
you don't have to drop pages that have already been indexed and might
have good rankings. You can keep them and link them to your new store.
- Enable/disable keyword rich URLs (URL contains product/category/page name)
- Submit products to Google Base (Google Products Search), Yahoo!, Amazon and NexTag.
- Submit a store map to the new Google Sitemaps service.
- Check Web statistics and monitor conversions using Google Analytics.
- Learn more about why ProductCart is a search engine friendly shopping cart.
QuickBooks synchronization
The following is a list of features included in the ProductCart Synchronizer for use with QuickBooks, which is an optional component for our ecommerce software.
- Inventory-related features:
- One-Click Inventory Synchronization Or Automatic
- Inventory Synchronization is Optional
- Bi-directional Inventory Synchronization
- Near Real-Time Capable
- Supports Scheduling
- Products:
- On-Demand Product Transfer
- Support for: Inventory Part, Inventory Assembly Item, Non-Inventory Part, Service
- One-to-One Product Mapping (Map each ProductCart product to an individual item account in QuickBooks)
- Generic Product Mapping (Match all ProductCart products to one generic item account in QuickBooks)
- Accounts Mapping (e.g. Assets, Income, Cost of Goods)
- Orders:
- On-Demand or Scheduled Order Transfers
- Support for Invoices, Sales Receipts, Sales Orders
- Transfer by Payment Method
- Transfer Orders when they reach a certain status (e.g. Pending, Processed, Shipped, etc.)
- Line Item or Order Level Tax
- Support for: Tax Zones, Tax Data Files, Tax By Location
- Billing and Shipping Addresses
- Customizable "Memo" Field
- Discounts and Coupons, Reward Points, Gift Wrapping, etc.
- Other Features:
- Prevents Duplicate Items and Orders
- Credit Card Processing in QuickBooks
- Automatic Payment Method Matching
- Automatic Shipping Method Matching
- Template Support
- Class Support
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Full ASP Source Code
- When you purchase a ProductCart license you receive the full ASP
source code with it. ProductCart contains hundreds of well-commented active server pages.
- If you are proficient with ASP, you will be able to make
modifications to the shopping cart so that it exactly fits your needs of
those of your clients.
- If you do not have ASP programmers on staff, you can ask a Web
development company to help you with the customizations.
- The immense popularity of ASP as a programming language gives you
the piece of mind of knowing that you will always be able to find
resources to help you customize your ecommerce store, when and if any
customizations are necessary.
