Support By Affordable Web Sites

There is never a charge to troubleshoot and fix site errors of any kind. All other support requests are replied to within 24 hours or less.

How We Provide Support

Affordable Web Sites provides support in the following order.

Errors are handled 1st and usually the same day (goes direct to the lead designer).
Clients with maintenance plans are handled next (goes direct to the lead designer).
On a 1st come 1st serve basis from clients that have submitted a support form or from any of our other direct email accounts (goes to a all email accounts for all support team).

For all requests that require payment, please review our options section for our most popular rates. These rates were prepared based on the most requested services in the past. All services not listed on the “flat rate options" section will be based on $60 per hour, with a 20 minute min.

If we have a valid credit card on file, we will process payment for the amount of the service within 24-48 hours from completion of service.

If you make payments online via PayPal, we will provide a payment link for payment after service is completed. Payment is due no more than 48 hours from completion of service.

If you make payments via check, As soon as payment is received, we will review and/or complete your request.