Support Services Of Affordable Websites - 478-922-8979

Premium Email Support Settings

Regular Website Support

Running into website / technology issues when you’re operating a business is a huge distraction. It’s just a part of operating a business and whether you like it or not, it’s going to happen to you at some point.

Our support is extremely simple, just submit your request using the simple form below. If this is an emergency (ie: site down), call us directly at 478-922-8979.

Effective Jan 3, 2020

There is no charge to TROUBLESHOOT any site error. There is no charge for correcting any site error for any client that has any marketing or maintenance plan.

Effective Jan 3, 2021

We no longer provide support for any free email accounts. Administrative support is provided 24/7 directly by our support team at 480-624-2500 for clients without any maintenance plans. You will need your customer number and password.

Administrative Support Includes:

Email settings
Domain registration and renewal
Any additional product or service inside of your cpanel/control account located when your domain is registered at https://www.affordabledomains.ws

Clearing Your Browsers Temporary Files

Google Chrome

Microsoft Edge

Internet Explorer

Firefox

Opera

Apple Safari

How To View Your Google Analytics

The link above will take you to a google search page of the most recent info

Self Help

How to create an Internet favorite or bookmark

Your gmail account gives you access to uploading videos to youtube.com

A. If you have videos, instructions on how to upload videos to youtube are here.

B. If you need a Paypal account for accepting payments online, sign up here.

C. Social Media Accounts

If you do not have a facebook account and want one, you can sign up for one here.
If you do not have a twitter account and want one, you can sign up for one here.
If you do not have a LinkedIn account and want one, you can sign up for one here.
If you do not have a Instagram account and want one, you can sign up for one here.
If you do not have a Pinterest account and want one, you can sign up for one here.

D. Protect your computer system with https://www.malwarebytes.com.

Accessing Your Webmail

If You Are Using Your Web Browser For Mail
The Screen Below Is What You Should See

Login To Your Webmail Account Here Or Click The Image Above

Normal response time is within 1-24 hours.

Affordable Web Sites offers live support for your current website project for those clients that are not quite ready for a maintenance plan and want to complete a combination of services. We will complete any task requested by you during this LIVE session within the time frame allotted. These LIVE sessions are for those clients that DO NOT have ANY maintenance plans. Our rate is simple, it's just $1.00 per minute. Live sessions are available by appointment Mon-Fri 10a or 12 noon and 6p or 8p est.

It's as simple as 1-2-3

1. You schedule the time you want to meet.
2. After we have connected for that meeting, you pay for that session.
3. We complete as much as we can during that 30 or 60 minute sessions.

Services includes any service that we provide within our company.

live support session

Q), I have a maintenance plan, do I have to pay extra for this service?
A). You have "Real Time Support" that is included in your plan, review your plan to see what's included.

Q), Who primarily is this service for?
A). Any existing client that want a variety of things done to their project at one time. If your request is more detailed and would take longer than a 45 minute LIVE session, we'll let you know in advance.

Q). How do I schedule an appointment?
A). Simple, either call 478-922-8979 or request an appointment at georged@affordablewebsites.net

Q). Do I prepay for this session?
A). NO, you pay within 5 minutes of the the time you connect with a tech. When you schedule a request, just include a brief summary of what will be done.

Q). What if the work I want to complete exceeds the time i have scheduled?
A). You have the option of extending the session(if no one is directly behind you) by paying for another session or choosing another LIVE session time.